Question 1

How to purchase laser machines?

Accepted Answer

Send a request to sales@lassard.ru or contact us by phone +7 495 120 68 86.

Question 2

Where can I see the equipment in action?

Accepted Answer

In addition to specialized exhibitions, we demonstrate the operation of our equipment in the showroom and online. The showroom is located in Moscow: Volgogradsky Prospekt, 42, bldg. 5.

Question 3

What is the service life of laser equipment?

Accepted Answer

Service life – 10 years, depreciable lifetime – 3 years.

Question 4

What is the service life of the laser source?

Accepted Answer

On average, at least 100,000 hours of operation, but it depends on the laser manufacturer and equipment features.

Question 5

What is the warranty period for the equipment?

Accepted Answer

The warranty period for the machine is 12 months, for the laser source – 24 months.

Question 6

Is post-warranty service provided?

Accepted Answer

Yes, 24/7.

Question 7

Do you train how to operate laser equipment?

Accepted Answer

We train; the price of the laser machine includes training for your staff. It takes 3-5 days.

Question 8

Are shipping costs included in the price?

Accepted Answer

Yes.

Question 9

What is the lead time for equipment?

Accepted Answer

On average 3+ months. It is important to consider that we produce equipment to order and the lead time depends on the machine model that you request.

Question 10

Is it possible to buy laser equipment on lease?

Accepted Answer

Yes, conditions are discussed individually.

Question 11

Do you repair CNC laser machines?

Accepted Answer

We repair only laser machines purchased from us. We do not repair machines from other manufacturers.

Question 12

What consumables and spare parts will be needed and how often?

Accepted Answer

The replacement period depends on several factors:

- The service life of the nozzle depends on the thickness and type of material. In addition, when cutting non-ferrous metals or alloys, different types of consumables should be used.

- On the specific operating conditions of the equipment: for example, on the intensity of operation.

The average service life of a nozzle is 2-3 months, protective glass and lenses – 2 weeks to a month.

Question 13

What software is installed on the machines?

Accepted Answer

CypCut software.

Question 14

What laser sources are used in machines?

Accepted Answer

We offer a wide selection of laser sources, including our proprietary laser, as well as lasers from leading global manufacturers (IPG Photonics, Raycus, MaxPhotonics).

Question 15

What are the operating field dimensions of laser cutting machines?

Accepted Answer

We can manufacture machines with any operating field according to your terms of reference. The standard range includes models with operating fields of 1500 x 1500, 1500 x 3000, 1250 x 2500, 2000 x 6000 mm2.

Question 16

Is a laser machine able to work 24 hours a day without overheating?

Accepted Answer

Yes.

Question 17

Is it necessary to degrease the metal after laser cleaning and before applying paint?

Accepted Answer

Yes. This is necessary to remove particles accumulated during the cleaning process.

Question 18

Can laser cleaning be used to clean welds on stainless steel or other metals?

Accepted Answer

Yes.

Question 19

What is the hazard level of laser cleaning?

Accepted Answer

Class 4 laser hazard.

Question 20

What materials can laser engravers process?

Accepted Answer

Any inorganic materials: metals, plastic, rubber, stone.

Question 21

Is it possible to apply color engraving to metal?

Accepted Answer

Yes, the color depends on the specified radiation parameters.

Question 22

Can a metal laser engraver engrave wood?

Accepted Answer

For wood engraving, a CO2 laser engraver can be used.

Question 23

Why does engraving produce uneven burning?

Accepted Answer

This can happen due to the influence of external factors, such as: uneven base surface, deviation of the scanner head, engraving near the border of the working area, etc.

Question 24

What power emitters are used in a laser engraver?

Accepted Answer

Our laser engravers use fiber laser sources with varying average power outputs, ranging from 30 to 100 W.

Question 25

What metals can be welded by laser?

Accepted Answer

Low carbon steel, stainless steel, galvanized steel, carbon steel, copper, aluminum and aluminum alloys.With laser welding, both homogeneous and dissimilar metals can be welded together.

Question 26

What thickness of metal can a laser machine weld?

Accepted Answer

For double-sided welding: low-carbon, stainless and galvanized steel – up to 8 mm, aluminum alloys – up to 6 mm.

The welded thickness of the material directly depends on the power of the laser source.

Question 27

How thin-walled products can be welded?

Accepted Answer

By adjusting the power and width of the laser beam.

Question 28

How wide is the weld seam produced on a laser machine?

Accepted Answer

The maximum weld width is 7 mm, the minimum is 0.5 mm.

Question 29

What is the maximum length of welds made using laser equipment?

Accepted Answer

The weld length is limited only by the welder’s work table size. The length of the pistol sleeve is 5 m.

Question 30

To what temperature can a welding machine be heated? What to do in case of overheating?

Accepted Answer

The operating temperature of the laser welding gun is 15-35 °C. Overheating is prevented by the chiller which controls the temperature level and prevents it from rising above 35 °C, even when the machine works at maximum power.

Frequently asked questions

Couldn't find the answer to your question?